A Technical Trainer who is able to learn new technologies quickly and communicate them effectively to a wide range of audiences. Has a reputation for being a technical expert in the products taught. Also an accomplished course developer who has developed a wide range of instructor-led and eLearning courses using a variety of tools. Has experience of undertaking Training Needs Analysis before putting together bespoke training programs. An accomplished consultant who is able to use his technical skills in Enterprise Vault and Data Insight to help customers solve difficult deployment problems.
- Technical instruction using a wide range of teaching styles using training presentations, demonstrations, interactive activities and quizzes.
- Authorized Symantec / Veritas instructor for Enterprise Vault, Data Insight and Symantec.cloud products.
- Symantec Technical Specialist for Enterprise Vault 11.0.
- 10 years experience of Enterprise Vault and a deep technical understanding of the product.
- Designing and writing technical training materials for instructor-led classes.
- Developing labs exercises for technical courses using VMware.
- Creating eLearning courses using Camtasia and Adobe Presenter.
- Using virtual classroom technologies such as WebEx and Adobe Connect to deliver virtual courses.
- Designing bespoke training programs.